Available for Remote Work ยท Worldwide

Reliable Administrative & E-Commerce Support That Keeps Your Business Moving.

I help international business owners save time, organize daily operations, maintain online stores, and keep important tasks moving with accuracy, clear communication, and dependable follow-through.

Johnny M. Ortega Jr.
Johnny Ortega

Organized support for busy business owners and growing teams.

I support international clients with administrative coordination, e-commerce operations, customer communication, reporting, documentation, and workflow management. With more than eight years of experience, I bring a proactive approach, strong attention to detail, and the technical confidence to learn new systems quickly and work independently.

Administrative Support E-Commerce Operations Operations Coordination Customer Service Recruitment Support Inventory Management
8+ Years Experience
7+ Online Stores Managed
6+ E-Commerce Platforms

Practical support backed by real experience

A few examples of the scale, variety, and responsibility I have handled across administration, operations, and e-commerce.

1,000-piece order Coordinated sourcing, scheduling, production, quality control, and delivery for a large custom apparel project.
7+ online stores Supported product listings, inventory, SEO, customer communication, and daily marketplace operations.
8+ years Provided reliable administrative, operations, customer service, e-commerce, and technical business support.
International support Worked remotely with clients and businesses across multiple markets, time zones, and industries.

Technology & Platforms

The tools and platforms I use to organize administrative workflows, manage e-commerce operations, communicate with teams, create content, and deliver accurate day-to-day business support.

Flexible, dependable support across administration, e-commerce, customer service, and business operations.

Administrative Support
Business Administration

Manage email and calendars, prepare reports, organize files, maintain records, complete data entry, coordinate schedules, and support day-to-day business activities.

E-Commerce Operations
Marketplace Management

Maintain product listings, inventory, pricing, SEO, customer messages, order fulfillment, and store updates across eBay, Etsy, Amazon, WordPress, Shopee, and Lazada.

Operations Coordination
Workflow & Project Support

Track priorities and deadlines, coordinate suppliers and team members, document processes, organize SOPs, and keep projects moving through structured follow-up.

Customer Support
Client Communication

Respond to inquiries, resolve order concerns, manage follow-ups, support returns and refunds, and maintain professional written communication that builds customer trust.

Recruitment & HR Support
People Operations

Coordinate job postings, applicant communication, interviews, onboarding and offboarding documents, employee records, attendance tracking, and payroll support.

Creative & Content Support
Design & Digital Content

Create product images, banners, mockups, social media graphics, marketing materials, and simple video edits using Canva, Photoshop, Premiere Pro, CapCut, and AI tools.

Need reliable support behind the scenes?

View my ATS-friendly resume or tell me what your business needs help with. I am available for long-term remote opportunities with international clients.

Featured Client Projects

A selection of live stores I supported through product administration, listing updates, inventory maintenance, SEO, customer service, fulfillment, and day-to-day operations.

eBay

Maks Enterprises

Automotive Parts

Listings Inventory Photo Editing Store Management
View Live Store โ†’
eBay

MaksAutoParts

Automotive Parts

Listings Inventory Photo Editing Store Management
View Live Store โ†’
WordPress

Maks TIPM Rebuilders

Automotive Parts

Listings Inventory WordPress Maintenance
View Live Store โ†’
WordPress

Maks ECM Rebuilders

Automotive Parts

Listings Inventory WordPress Maintenance
View Live Store โ†’
Etsy

LightOrArt

Handmade Travertine Pendant Lamps

SEO Listings Fulfillment Customer Service
View Live Store โ†’
Etsy

Raphelux

Handmade Wooden Chandeliers

SEO Listings Fulfillment Customer Service
View Live Store โ†’
Etsy

MedievalGownCo

Medieval Dresses & Historical Clothing

SEO Listings Order Fulfillment Customer Service
View Live Store โ†’

Client Testimonials

Feedback from clients and employers I've had the opportunity to work with.

โ

Johnny quickly became a reliable part of our Etsy business. He managed product listings, inventory updates, customer messages, and daily store operations with great attention to detail. He stayed organized, communicated well, and consistently delivered quality work. I appreciated his professionalism and would gladly work with him again.

โ

Johnny was a dependable member of our team who consistently handled administrative tasks with accuracy and professionalism. He prepared reports, managed product listings across our website and eBay stores, maintained inventory records, and supported our daily operations. He was organized, proactive, and required very little supervision.

โ

Johnny has been my go-to person whenever I run into technical issues. Whether it was troubleshooting Windows, resolving network problems, or providing general IT support, he was always quick to identify the issue and explain the solution clearly. His technical knowledge and reliability gave me confidence that any problem would be handled professionally.

Ready to Work Together?

Looking for a reliable Administrative Virtual Assistant or E-Commerce Operations Specialist? Iโ€™d be happy to learn about your priorities and discuss how I can help keep your business organized and moving forward.

Send Me a Message